Send confidential emails to Level One Bank securely with encrypted email. It is the best way to communicate with us and the only way to be sure your confidential information is delivered safely.
Please follow the steps below.
Step 1: Go to Level One Banks secure message center.
Step 2: If the External Link Disclaimer pops up please read and click “Continue”.
Step 3: If this is your first time using Level One Bank Secure Email, click on the “Register” button. Enter the email address you wish to send your email from and create a password. Then, click on “Register”. A confirmation screen will appear alerting you to activate your secure mail account from the email confirmation sent to the email address you provided.
Step 4: Activate your account from the email and sign in.
Step 5: Click on “Compose” to begin drafting an email. From the drop-down menu, select "Other" and type in the email address of the desired recipient. Use the “Attach File” button to attach your confidential document(s) to the Secure Mail; when finished click “Send”.
IMPORTANT NOTE: Emails that are not properly addressed to an individual or department will cause delays and may not be delivered at all. If you are unsure of the appropriate email address, please contact your banker or loan officer to confirm the address prior to sending Secure Email