General Questions & Account Support

Checking & Savings Accounts

• What does it mean when my account goes dormant?
• How do I order/re-order checks?
• How do I stop payment on a check?

Credit Card Information

• Cardmember Service Online Access
• Cardmember Service Contact Us

Level One Information

• Make an Appointment
• What is the 24-hour automated telephone banking number?
• Encrypted Secure Email Guide
• How do I send a secure e-mail?
• What is Level One Bank's routing number?

Services

• What are the instructions for wire transfers?